

See what they’re saying in Georgetown
Hear what our customers have to say about our services in the Georgetown area. Have you had great service from Arctic Air Services?
Cass Brown
Dustin Reeves was very thorough, methodical, and extremely professional. Such a refreshing experience. I've found my AC company from here on out. Thank you!
Mary Cate (MCD)
As always, excellent service and professionalism from everyone I made contact with! Everything that was done was explained in detail. Dustin was awesome and a pleasure to work with!
Alisha Hughes
I am so grateful to Arctic Air Company for helping with my HVAC unit. They came out quickly and scheduling with them was a breeze. They fixed my unit fan at a same day appointment and worked with me to come to a fair price being a single mom. I really can’t thank them or... Read more
Jeremy Fox
Dustin helped us out with a HVAC unit that was having an issue with a circuit board problem. He got the replacement ordered and replaced very quickly and got us back up and running once again. Five star service all the way.
Dianne Young
We have used Arctic Air for all our AC and Heating problems for years and years. They always answer or return calls promptly. They show up on time and do an outstanding job. There is no company I would recommend higher. 5 stars!!
Mandi
Great customer service from Dustin, very professional and fixed up our AC unit perfectly. Thank you so much! Will continue to be a customer if needed again.
Toni Shaw
We were having difficulties with both air conditioners and a contractor came out 3 times and was not able to fix it. We contacted Arctic Air and their technicians fixed both units and we have not had any issues since. Great job. Very reliable.
Michael Guzman
Good price compared to another company I received an estimate from. They arrived on time and cleaned up after themselves before they left. Very happy with their work.
Sohrab Tafreshi
We had a great experience working with Arctic Air Co. We bought a Mitsubishi 2-ton split unit in November 2023 from Georgetown Air Conditioning. After eight months the unit stopped working, and we learned the company went bankrupt. Blue Ribbon Heating and Air bought the... Read more
Some Dude
My Anerican Standard touch-screen thermostat was frozen. A tech from Artic Air walked me through the process of getting it back up and running. No visit, no charge. Knowledgeable and courteous. This is who I'm calling for all of my AC needs going forward. Thank you!
Sara Mandell
Dustin and Tana showed up, diagnosed the problem with my HVAC fast and were able to fix it same day. They wrote up very specific details of the issue so that I would be able submit to my builder. I have already recommended to my friends and neighbors for HVAC issues! Also... Read more
Richard Mutai
Arctic Air Company are my go to for all things air conditioning because of their excellent and personable service. They take time to troubleshoot to identify root cause of the issue before repairs to ensure they provide the most cost effective solution. Highly recommend!
Roger Bierstedt
Dustin came out on a hot Sunday afternoon after our AC quit working. Was thorough professional and honest with his service and quoted price. Would definitely recommend Artic Air and Dustin
Nic Whitworth
I am always skeptical when I see a five star review on these sites. This was actually the second company I called to request an estimate. They were thorough, quick, and honest. So was the other company, but arctic was a lot less expensive with the exact same procedure. We... Read more
CHERISH WILLIAMS
I hate writing online reviews - but Arctic deserves it. A couple weeks ago, my AC stopped blowing cool air. Arctic replaced my system several years ago, so I called them to check on it. They sent DUSTIN, who is an angel and a genius. He figured out the problem in minutes and... Read more
juneau66
I have a service contract and was proactively contacted for my semi-annual service. Dustin texted to let me know on the day of my appointment that he was on his way. Dustin explained what he was doing and all findings. He was very friendly, prompt and communicative.
Denise Johnson
Dustin did an excellent job servicing our AC units. He was prompt, knowledgeable, and friendly. We def will be using Artic Air again for our AC needs. Highly recommend!
Jennifer Leftwich
Arctic Air soared above expectations. We were able to get an expert out to analyze our problem the very next day. Dustin communicated with us well, was kind and knowledgeable, and fixed the problem in a timely fashion. I’m further impressed with his work and professionalism... Read more
Karen Marsee
Just had Dustin out from Arctic Air. He was knowledgeable, thorough and very professional. They send reminder emails and texts and text you when they're on the way, which is nice. I signed up for the bi-annual maintenance check after reading there reviews here and on my... Read more
Russ Rutledge
I recently had Arctic Air come out to service my air conditioning unit at my home in Round Rock, and I couldn't be more pleased with their service. From start to finish, their communication was excellent. They kept me up-to-date through their app, providing real-time updates... Read more
Mark
I called Arctic air after seeing they Had all five star reviews. I like the fact that they were veteran owned and use all American made parts. Tana was the Service Tech. he replaced the capacitor in just a few minutes, and the system was up and running perfectly. A lot of... Read more
EJ Calderon
Arctic Air was fantastic at diagnosing and fixing the AC issues at my place. Where previous AC companies did not seem to put the effort to diagnose my AC, Tana from Arctic Air was quick at finding, explaining, and resolving my issues. I'm grateful for their service and would... Read more
Joseph Vogas
Excellent responsiveness and great price! When our 22 year old unit died, they were kind enough to offer us a portable unit until an installation could take place. Their technician even squeezed us in late in the day to make sure we got a diagnostic done so we could get moving... Read more
Zach McIntosh
When the capacitor on my outdoor unit went out in the middle of the summer, I called Arctic Air. Even though it was after-hours, the person who answered was kind and very helpful. The next day, Tana came out and fixed everything up. He is friendly, knowledgeable, and took the... Read more



